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Posts by Emily Sullivan

  1. Why is Measurement So Hard to Get Right?

    For something that’s meant to bring clarity, measurement often creates more questions than answers. Brands invest in tools. They stand up dashboards. They align on KPIs. And yet, when decisions need to be made (budgets reallocated, channels evaluated, performance reported) teams still find themselves second-guessing the data. Why? Because most measurement solutions only solve for […]

  2. Tariff Mitigation Strategies Start With Customer Intelligence

    Tariffs are rattling markets, trade policy is shifting quickly, and consumer confidence is wobbling. The only real certainty is this: brands that don’t deeply understand their customers will struggle to manage rising tariff costs, volatile demand, and rapid changes in the global trade environment. As tariff increases, supply chain disruptions, and shifting trade tariffs raise […]